Booking Conditions
1. BOOKING AND DEPOSIT
Please complete the booking form and return it with a deposit of £200 per week booked whereupon we will issue you with a confirmation invoice. No contract will exist between us until we have received the required deposit and booking form and we have confirmed your booking in writing. Should you later cancel, cancellation charges will become payable in accordance with paragraph 4.
2. PAYMENT OF THE BALANCE
The balance of the price of your booking must be paid at least 8 weeks before your departure to Italy. Failure to meet the payment date will be treated as a cancellation by you and we will be entitled to apply cancellation charges as set out in paragraph 4.
3. LATE BOOKINGS
Late bookings are those made within 8 weeks of departure. Once details have been confirmed to you by email or telephone, a contract shall be deemed to exist between us and all booking conditions, including cancellation charges shall apply. Full payment will be due immediately.
4. CANCELLATION BY YOU
If you cancel the booking or the full amount is not paid by the due date the charges shown below will
become payable:
| Up to 8 weeks before departure to Italy | Deposit only |
| 55 - 29 days before departure to Italy | 50% of full price |
| 28 - 8 days before departure to Italy | 80% of full price |
| Less than 8 days before depature to Italy | 100% of full price |
5. INSURANCE
A holiday booking is a legally binding contract. In the event of cancellation you will be liable for cancellation charges. For your protection we strongly recommend you take out Travel Insurance including a Cancellation Protection Scheme at the time of booking.
6. SMOKING
For insurance reasons we have to ask that you undertake not to smoke in the house.
7. LIABILITY
We shall not be held responsible for any accident, loss or damage, which may be sustained by you or your party, or visitor, to your property, however caused. Neither can we accept liability from the use of the swimming pool, which is at your own risk. Whilst we will rectify equipment defects as soon as possible we cannot be held responsible for local power outages or interruptions to mains water supply.
8. ARRIVAL AND DEPARTURE TIMES
In order to allow the home team time to prepare the property between guests we ask you not to arrive before 4.00 p.m. and to leave before 10.00 a.m.
9. CARE OF THE PROPERTY
Please leave the house in a reasonable condition and report any defects or damage to us.
10. FUEL CHARGES
There is a fuel supplement of £100 in winter months (November through April) to cover the use of the central heating and logs.
11. OUR RESPONSIBILITY
In the very unlikely event that we have to cancel your booking we will refund your payment in full.
12. FORCE MAJEURE AND SIGNIFICANT CHANGES
Compensation will not be payable however if the cancellation is due to force majeure. This includes events resulting from acts of God, natural disaster, fire, theft or any other occurrences beyond our immediate control and which, despite all due care being taken, could not have been avoided.